This is a launch-ready policy framework. Business identity, registered address, contact email and retention periods must be completed before accepting live enquiries.
Information you provide
When you submit an enquiry, the form may collect your name, email address, optional telephone number and information about the ring or emerald you are looking for.
How information is used
Information is used to review and respond to your enquiry, understand your requirements and administer any subsequent commission. Contact details are not intended to be sent into ordinary website analytics.
Lawful basis and retention
Personal information should be processed under an appropriate lawful basis and kept only as long as necessary for the enquiry, legal obligations and legitimate business records. Final operational periods must be documented before launch.
Service providers and transfers
Website hosting, form processing, email and professional service providers may process information on behalf of the business. Their contracts, locations and safeguards should be reviewed before launch.
Your rights
Depending on applicable law, you may have rights to access, correct, erase or restrict the use of personal information, and to object or complain to the relevant supervisory authority.
Contact
A privacy contact email and full business details will be added before live enquiries are enabled.